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All Classes and Sessions are 50 minutes long. -
Grippy Socks are required. We do not provide any loaner socks. If you arrive without socks you will need to purchase a pair or forfeit the class. We sell women’s size 6 to men’s 10 only.
NEW TO PILATE-OLOGY? HERE ARE A FEW FREQUENTLY ASKED QUESTIONS:
I’M NEW TO PILATES/REFORMER. CAN I START WITH ANY CLASS?
We do require a beginner class (Back to Basics) or a Private Session to start. Unfortunately, jumping into any class when you are new can be disruptive to the other clients. If you have chronic pain, are recovering from an injury, or are pre/post-natal we require a Private Session to start.
HOW DO I SCHEDULE GROUP CLASSES?
All classes are reserved online through our website: Pilate-ology.com. You will need to create an account with us and all classes and services are pre-paid. Sorry, we do not accept class reservations or cancellations via email, phone, or text. We cannot not accept walk-ins.
We have a waitlist option. If you choose to use the waitlist please be aware of our policy which is posted in our studio. You will not receive any notification when you add yourself to a waitlist. Text notification for the waitlist is not option (only email). DO NOT rely on any email notifications for the waitlist. You will only be added to a class 12 hours or more before it begins. You must check your schedule online to see if you got in and not rely on any notification. We do not utilize the confirm/deny option for the waitlist. If you are added to the class it is yours and you are responsible for the class and any charges that may occur.
HOW DO I SCHEDULE A PRIVATE OR DUET SESSION?
To REQUEST a Private or Duet session click here: Appointments. We will email you back with a confirmation or with some other day/time options within 24 hours. Please note that you must have an account created with a credit card on file in order for us to confirm the appointment. All sessions are pre-paid at the time of confirmation.
WHAT SHOULD I BRING/WEAR TO CLASS?
We do require grippy socks in all classes and sessions. You can bring your own or purchase them at Pilate-ology. Please wear stretchy clothing. Be aware you will be laying down with your legs up… so please do not wear short shorts. Please no zippers or jewelry. If you are wearing something that tears/scratches the reformers you will be responsible to replace/repair it. Please bring your own water bottle.
HOW OFTEN SHOULD I PRACTICE PILATES?
We feel 2 times per week is a great way to maintain your Pilates body while 3 times a week or more will significantly change your body. Consistency is key to getting results. Pilates is safe enough to do every day but 3-5 times a week is ideal and leaves little room for burning out.
I WOKE UP SICK, MY BABYSITTER DIDN’T SHOW UP, I HAD TO WORK LATE, I CAN’T FIND PARKING, I’M STUCK IN TRAFFIC… ARE YOU STILL GOING TO CHARGE ME?
We understand that this stuff happens. While we are sympathetic to these unpleasant surprises you must understand that reserving classes is done at your own risk. We do hold everyone responsible for our 12-hour online cancellation policy.
Always assume there will be traffic and parking can be a challenge for any business located on Ventrura Blvd. All parking behind the studio is at your own risk. We do not offer reserved parking. There are meters on Ventura Blvd., the side streets, and there is free parking one block south on Valley Vista.
There is a 5-minute grace period for all classes. Your place in class may be given to someone on standby if you do not arrive within the 5-minute period. If you do arrive after the 5-minute grace period, you will not be permitted to enter the class as this is disruptive to the students and instructor and unsafe for you. You will be considered a no-show and held to the cancellation policy.
CAN I FREEZE MY MEMBERBSHIP, CLASS PACKAGES, PRIVATE OR DUET SESSIONS?
We only offer freeze options to our Auto-pay Memberships. You may freeze your membership for a minimum of 1 month/cycle and up to 3 months/cycles. A freeze is an entire billing month/cycle. You cannot freeze your membership mid month/cycle.
I’M PREGNANT, IS IT OK TO DO PILATES?
If you are new to our studio, have only taken 1-3 classes, using Class Pass or have not attended in 90 days you are NOT permitted to join group classes until you have had a private session. After your session, the instructor will inform you if you are ready to join group classes or if you need to take additional private sessions. If you arrive to the studio unaware of this policy you will be unable to take the class and your class will be forfeited.
If you are customer that comes to the studio consistently and become pregnant, you are permitted to continue taking group classes but will also be required to take a private session each trimester to learn how to modify yourself during any group class.
